/* ============================================================
   GYPMPLAST Panel — estilos compartidos
   Estética: limpia y profesional. Verde esmeralda como acento
   (guiño a WhatsApp sin copiarlo), barra lateral oscura, fondo
   cálido claro. Tipografía Hanken Grotesk.
   ============================================================ */

@import url('https://fonts.googleapis.com/css2?family=Hanken+Grotesk:wght@400;500;600;700;800&display=swap');

:root {
  --verde:        #0e7c66;
  --verde-osc:    #0a5e4d;
  --verde-claro:  #d6efe7;
  --slate:        #16201d;
  --slate-2:      #1f2c28;
  --marino:       #1B2A4A;
  --texto:        #1b2421;
  --texto-suave:  #5f6f6a;
  --fondo:        #f4f2ec;
  --tarjeta:      #ffffff;
  --borde:        #e3e0d6;
  --rojo:         #c0392b;
  --ambar:        #b8860b;
  --radio:        14px;
  --sombra:       0 4px 20px rgba(20,40,35,.08);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Hanken Grotesk', sans-serif;
  background: var(--fondo);
  color: var(--texto);
  -webkit-font-smoothing: antialiased;
}

/* ---------- LOGIN ---------- */
.login-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  background:
    radial-gradient(1200px 600px at 80% -10%, rgba(14,124,102,.18), transparent),
    radial-gradient(900px 500px at -10% 110%, rgba(14,124,102,.12), transparent),
    var(--slate);
  padding: 24px;
}
.login-card {
  width: 100%;
  max-width: 400px;
  background: var(--tarjeta);
  border-radius: 20px;
  padding: 40px 34px;
  box-shadow: 0 30px 80px rgba(0,0,0,.35);
}
.login-logo {
  display: flex; align-items: center; gap: 10px;
  font-weight: 800; font-size: 1.35rem; color: var(--slate);
  margin-bottom: 4px;
}
.login-logo .dot {
  width: 12px; height: 12px; border-radius: 50%;
  background: var(--verde); display: inline-block;
}
.login-sub { color: var(--texto-suave); font-size: .92rem; margin-bottom: 28px; }

label { display:block; font-weight:600; font-size:.85rem; margin-bottom:6px; color:var(--texto); }
.campo {
  width:100%; padding:12px 14px; border:1.5px solid var(--borde);
  border-radius:10px; font-size:1rem; font-family:inherit; margin-bottom:18px;
  transition:border-color .15s;
}
.campo:focus { outline:none; border-color:var(--verde); }

.btn {
  display:inline-flex; align-items:center; justify-content:center; gap:8px;
  width:100%; padding:13px; border:none; border-radius:10px;
  background:var(--verde); color:#fff; font-weight:700; font-size:1rem;
  font-family:inherit; cursor:pointer; transition:background .15s;
}
.btn:hover { background:var(--verde-osc); }
.btn-sec { background:transparent; color:var(--verde); border:1.5px solid var(--verde); width:auto; padding:10px 18px; }
.btn-sec:hover { background:var(--verde-claro); }

.alerta {
  background:#fdecea; color:var(--rojo); border:1px solid #f5c6c0;
  padding:11px 14px; border-radius:10px; font-size:.9rem; margin-bottom:18px;
}
.ok {
  background:var(--verde-claro); color:var(--verde-osc); border:1px solid #aed9cc;
  padding:11px 14px; border-radius:10px; font-size:.9rem; margin-bottom:18px;
}

/* ---------- LAYOUT CON SIDEBAR ---------- */
.layout { display:flex; min-height:100vh; }
.sidebar {
  width:240px; background:var(--slate); color:#cfd9d5;
  display:flex; flex-direction:column; padding:22px 0; flex-shrink:0;
}
.sidebar .marca {
  display:flex; align-items:center; gap:9px; padding:0 22px 22px;
  font-weight:800; font-size:1.15rem; color:#fff;
  border-bottom:1px solid rgba(255,255,255,.08); margin-bottom:14px;
}
.sidebar .marca .dot { width:10px;height:10px;border-radius:50%;background:var(--verde); }
.nav a {
  display:flex; align-items:center; gap:11px; padding:11px 22px;
  color:#cfd9d5; text-decoration:none; font-weight:500; font-size:.95rem;
  border-left:3px solid transparent; transition:.15s;
}
.nav a:hover { background:var(--slate-2); color:#fff; }
.nav a.activo { background:var(--slate-2); color:#fff; border-left-color:var(--verde); }
.nav .ico { width:20px; text-align:center; }

.sidebar .pie {
  margin-top:auto; padding:18px 22px 0; border-top:1px solid rgba(255,255,255,.08);
  font-size:.85rem;
}
.sidebar .pie .nombre { color:#fff; font-weight:600; }
.sidebar .pie .rol { color:#8aa39c; font-size:.78rem; text-transform:capitalize; }
.sidebar .pie a { color:#8aa39c; text-decoration:none; font-size:.82rem; }
.sidebar .pie a:hover { color:#fff; }

.contenido { flex:1; padding:34px 40px; overflow:auto; }
.titulo { font-size:1.7rem; font-weight:800; margin-bottom:4px; }
.subtitulo { color:var(--texto-suave); margin-bottom:28px; }

.tarjetas { display:grid; grid-template-columns:repeat(auto-fit,minmax(210px,1fr)); gap:18px; }
.tarjeta {
  background:var(--tarjeta); border:1px solid var(--borde);
  border-radius:var(--radio); padding:22px; box-shadow:var(--sombra);
}
.tarjeta .num { font-size:2rem; font-weight:800; color:var(--verde); }
.tarjeta .etq { color:var(--texto-suave); font-size:.9rem; margin-top:4px; }

.estado-conexion { display:inline-flex; align-items:center; gap:8px; font-weight:600; font-size:.92rem; }
.bolita { width:10px;height:10px;border-radius:50%; }
.bolita.verde { background:#1aa37a; } .bolita.roja { background:var(--rojo); }

/* ---------- PANTALLA DE CHATS (tipo WhatsApp Web) ---------- */
.chat-layout { display:flex; height:calc(100vh - 68px); background:var(--tarjeta);
  border:1px solid var(--borde); border-radius:var(--radio); overflow:hidden; }

.chat-lista { width:330px; border-right:1px solid var(--borde); display:flex;
  flex-direction:column; flex-shrink:0; }
.chat-lista .buscador { padding:14px; border-bottom:1px solid var(--borde); }
.chat-lista .buscador input { width:100%; padding:9px 12px; border:1.5px solid var(--borde);
  border-radius:20px; font-family:inherit; font-size:.9rem; }
.chat-lista .buscador input:focus { outline:none; border-color:var(--verde); }
.chat-items { overflow-y:auto; flex:1; }

.chat-item { display:flex; gap:12px; padding:13px 16px; cursor:pointer;
  border-bottom:1px solid #f0eee7; transition:background .12s; align-items:center; }
.chat-item:hover { background:#faf9f5; }
.chat-item.activo { background:var(--verde-claro); }
.chat-item .avatar { width:42px;height:42px;border-radius:50%;background:var(--verde);
  color:#fff;display:grid;place-items:center;font-weight:700;flex-shrink:0;font-size:1rem; }
.chat-item .info { flex:1; min-width:0; }
.chat-item .nom { font-weight:600; font-size:.95rem; white-space:nowrap;
  overflow:hidden; text-overflow:ellipsis; }
.chat-item .meta { font-size:.78rem; color:var(--texto-suave); white-space:nowrap;
  overflow:hidden; text-overflow:ellipsis; }
.chat-item .badge { font-size:.66rem; padding:2px 7px; border-radius:10px;
  background:#eee; color:#555; margin-top:3px; display:inline-block; }
.badge.agendada    { background:#dff3ea; color:var(--verde-osc); }
.badge.seguimiento { background:#fff0d6; color:#c47000; font-weight:700; }
.badge.seg-wa      { background:#d0f0f0; color:#0a6e6e; font-weight:700; }
.badge.nuevo       { background:#fff3d6; color:#8a6d00; }
.badge.conversacion{ background:#e8f0fe; color:#185fa5; }
.badge.descartado  { background:#fde8e8; color:#c0392b; }
.badge.cancelada   { background:#fde0dc; color:#c0392b; }
.badge.manual { background:#fde0dc; color:var(--rojo); }

.chat-vista { flex:1; display:flex; flex-direction:column; background:#ece7df; }
/* La cabecera ahora tiene estilos inline tipo WhatsApp — solo reset base aquí */
.chat-cabecera { display:flex; align-items:center; gap:12px; flex-shrink:0; }
.chat-cabecera .avatar { width:42px;height:42px;border-radius:50%;background:rgba(255,255,255,.2);
  color:#fff;display:grid;place-items:center;font-weight:700;font-size:1.1rem; }
.chat-cabecera .nom { font-weight:700; color:#fff; }
.chat-cabecera .sub { font-size:.8rem; color:rgba(255,255,255,.8); }

.chat-mensajes { flex:1; overflow-y:auto; padding:16px 20px; display:flex;
  flex-direction:column; gap:3px; scroll-behavior:smooth; }

/* Burbujas estilo WhatsApp */
.fila-msg { display:flex; align-items:flex-start; gap:6px; margin-bottom:2px; max-width:82%; }
.fila-msg.fila-user { align-self:flex-start; }
.fila-msg.fila-assistant { align-self:flex-end; flex-direction:row-reverse; }
.fila-msg .icono-lado { font-size:.85rem; flex-shrink:0; margin-bottom:4px; }

.burbuja { max-width:100%; padding:7px 12px 5px; font-size:.88rem;
  line-height:1.42; white-space:normal; word-break:break-word;
  position:relative; box-shadow:0 1px 2px rgba(0,0,0,.10); }
.burbuja.user {
  background:#fff; color:#111;
  border-radius:0 12px 12px 12px;
}
.burbuja.assistant {
  background:#DCF8C6; color:#111;
  border-radius:12px 0 12px 12px;
}
.burbuja .hora {
  display:block; font-size:.64rem; color:#9aa3ad;
  margin-top:1px; text-align:right; white-space:nowrap; }

.chat-vacio { flex:1; display:grid; place-items:center; color:var(--texto-suave);
  text-align:center; padding:40px; }
.chat-aviso-manual { background:#fff8e1; border-top:1px solid #f0e0a8;
  padding:10px 20px; font-size:.85rem; color:#8a6d00; text-align:center; }

/* ---------- BANNER DE AVISO DE MENSAJE NUEVO ---------- */
#avisoNuevo {
  position:fixed; top:18px; right:18px; z-index:9999;
  background:var(--verde); color:#fff; padding:14px 20px; border-radius:12px;
  box-shadow:0 8px 30px rgba(0,0,0,.25); font-weight:600; font-size:.95rem;
  display:none; align-items:center; gap:10px; cursor:pointer;
  animation:entra .3s ease;
}
#avisoNuevo.visible { display:flex; }
@keyframes entra { from{transform:translateY(-12px);opacity:0;} to{transform:translateY(0);opacity:1;} }

/* ---------- TABLERO DE PENDIENTES (seguimiento) ---------- */
.pend-cabecera { display:flex; justify-content:space-between; align-items:center; margin-bottom:18px; }
.pend-contador { background:#fdecea; color:var(--rojo); font-weight:700; font-size:.9rem;
  padding:5px 14px; border-radius:20px; }
.pend-contador.cero { background:var(--verde-claro); color:var(--verde-osc); }

.pend-item { display:flex; align-items:center; gap:13px; background:var(--tarjeta);
  border:1px solid var(--borde); border-radius:var(--radio); padding:13px 16px; margin-bottom:9px;
  transition:opacity .3s, transform .3s; }
.pend-item.saliendo { opacity:0; transform:translateX(20px); }
.pend-item .avatar { width:40px;height:40px;border-radius:50%;background:var(--verde);
  color:#fff;display:grid;place-items:center;font-weight:700;flex-shrink:0; }
.pend-item .info { flex:1; min-width:0; }
.pend-item .nom { font-weight:600; font-size:.96rem; }
.pend-item .det { font-size:.84rem; color:var(--texto-suave); white-space:nowrap;
  overflow:hidden; text-overflow:ellipsis; }
.pend-item .fecha { font-size:.78rem; color:#999; flex-shrink:0; text-align:right; }
.pend-item .est { font-size:.7rem; padding:2px 9px; border-radius:11px; display:inline-block; margin-top:3px; }
.est.agendada { background:#dff3ea; color:var(--verde-osc); }
.est.conversacion { background:#fff3d6; color:#8a6d00; }
.est.cancelada { background:#fde0dc; color:var(--rojo); }

.btn-check { flex-shrink:0; width:38px;height:38px;border-radius:9px; border:1.5px solid var(--verde);
  background:transparent; color:var(--verde); cursor:pointer; font-size:1.1rem; transition:.15s; }
.btn-check:hover { background:var(--verde); color:#fff; }
.btn-check:disabled { opacity:.4; cursor:not-allowed; }

.pend-vacio { text-align:center; padding:60px 20px; color:var(--texto-suave); }
.pend-vacio .ico { font-size:2.6rem; margin-bottom:10px; }

/* ---------- TABLA DE AUDITORÍA ---------- */
.tabla-aud { width:100%; border-collapse:collapse; background:var(--tarjeta);
  border:1px solid var(--borde); border-radius:var(--radio); overflow:hidden; font-size:.88rem; }
.tabla-aud th { background:var(--slate); color:#fff; text-align:left; padding:11px 14px; font-weight:600; }
.tabla-aud td { padding:10px 14px; border-top:1px solid #f0eee7; }
.tabla-aud tr:hover td { background:#faf9f5; }
.tabla-aud .acc { font-weight:600; }
.tabla-aud .acc.marcar { color:var(--verde); }
.tabla-aud .acc.desmarcar { color:var(--ambar); }
.tabla-aud .cambio { color:var(--texto-suave); font-size:.82rem; }
.tabla-aud .fecha { color:#999; white-space:nowrap; font-size:.82rem; }

/* ---------- NOTIFICACIONES AlertifyJS (colores por tipo) ---------- */
.alertify-notifier .ajs-message {
  color:#fff !important; font-family:'Hanken Grotesk',sans-serif !important;
  font-weight:600 !important; font-size:.92rem !important;
  border-radius:12px !important; box-shadow:0 8px 30px rgba(0,0,0,.25) !important;
  padding:14px 38px 14px 16px !important; position:relative !important;
}
.alertify-notifier .ajs-message.ajs-success { background:#0e7c66 !important; }   /* verde - agendada */
.alertify-notifier .ajs-message.ajs-error   { background:#c0392b !important; }   /* rojo - reclamo */
.alertify-notifier .ajs-message.ajs-message { background:#185fa5 !important; }   /* azul - mensaje */

/* Botón cerrar (la X) en cada notificación */
.alertify-notifier .ajs-message:after {
  content:'✕'; position:absolute; top:10px; right:13px;
  font-size:.9rem; opacity:.7; cursor:pointer;
}
.alertify-notifier .ajs-message:hover:after { opacity:1; }

/* Posición: esquina superior derecha, apiladas */
.alertify-notifier.ajs-top.ajs-right { top:16px; right:16px; }

/* ============================================================
   RESPONSIVE + LOADING (móvil y tablet)
   ============================================================ */

/* --- Barra superior móvil y botón menú (ocultos en escritorio) --- */
.topbar-movil{ display:none; }
.menu-overlay{ display:none; }
.btn-volver{ display:none; }

/* --- Spinner de carga de mensajes --- */
.cargando-msgs{
  display:flex; flex-direction:column; align-items:center; justify-content:center;
  gap:12px; height:100%; color:var(--texto-suave); font-size:.9rem;
}
.spinner{
  width:38px; height:38px; border-radius:50%;
  border:4px solid #d7e3de; border-top-color:#0e7c66;
  animation:girar .8s linear infinite;
}
@keyframes girar{ to{ transform:rotate(360deg); } }

/* ============================================================
   PANTALLAS PEQUEÑAS (≤ 900px)
   ============================================================ */
@media (max-width: 900px){

  /* Barra superior con botón de menú */
  .topbar-movil{
    display:flex; align-items:center; gap:12px;
    background:#0e3a30; color:#fff; padding:12px 16px;
    position:sticky; top:0; z-index:50;
  }
  .btn-menu{
    background:none; border:none; color:#fff; font-size:1.5rem;
    cursor:pointer; line-height:1; padding:0;
  }
  .topbar-titulo{ font-weight:700; font-size:1.05rem; }

  /* El layout pasa a una sola columna */
  .layout{ display:block; }

  /* Sidebar se oculta fuera de pantalla y entra al abrir menú */
  .sidebar{
    position:fixed; top:0; left:0; height:100%; width:250px;
    transform:translateX(-100%); transition:transform .25s ease;
    z-index:100; box-shadow:2px 0 18px rgba(0,0,0,.25);
  }
  body.menu-abierto .sidebar{ transform:translateX(0); }

  /* Fondo oscuro cuando el menú está abierto */
  body.menu-abierto .menu-overlay{
    display:block; position:fixed; inset:0;
    background:rgba(0,0,0,.45); z-index:90;
  }

  .contenido{ padding:14px; }

  /* --- Chat: en móvil se ve una cosa a la vez (lista O conversación) --- */
  .chat-layout{
    flex-direction:column; height:calc(100dvh - 52px);
    overflow:hidden; border:none; border-radius:0;
  }

  /* LISTA de contactos: scroll propio en la zona de items */
  .chat-lista{ width:100%; height:100%; display:flex; flex-direction:column; }
  .chat-lista .buscador{ flex-shrink:0; }
  .chat-items{ flex:1; overflow-y:auto; -webkit-overflow-scrolling:touch; min-height:0; }
  .chat-vista{ display:none; }

  /* Al ver un chat: ocultar lista, mostrar conversación a pantalla completa */
  body.viendo-chat .chat-lista{ display:none; }
  body.viendo-chat .chat-vista{
    display:flex; width:100%; height:100%;
    flex-direction:column; overflow:hidden;
  }
  body.viendo-chat #chatAbierto{
    display:flex; flex-direction:column; height:100%; overflow:hidden;
  }

  /* Encabezado FIJO arriba (no se mueve con el scroll) */
  .chat-cabecera{ flex-shrink:0; }

  /* SOLO los mensajes hacen scroll, en el espacio que queda */
  .chat-mensajes{
    flex:1; min-height:0; overflow-y:auto;
    -webkit-overflow-scrolling:touch; padding:14px 12px;
  }

  /* Botón volver visible solo en móvil */
  .btn-volver{
    display:inline-flex; align-items:center; justify-content:center;
    background:none; border:none; font-size:1.5rem; cursor:pointer;
    margin-right:6px; color:#0e3a30;
  }

  /* Tablas que se desbordan: scroll horizontal */
  table{ display:block; overflow-x:auto; white-space:nowrap; }
}

/* Escritorio: nunca aplicar el modo "viendo-chat" — lista y chat SIEMPRE visibles */
@media (min-width: 901px){
  body.viendo-chat .chat-lista{ display:flex !important; }
  body.viendo-chat .chat-vista{ display:flex !important; }
}

/* Icono de remitente AL LADO de la burbuja (estilo WhatsApp) */
.fila-msg{ display:flex; align-items:flex-start; gap:7px; max-width:72%; }
.fila-msg.fila-user{ align-self:flex-start; }
.fila-msg.fila-assistant{ align-self:flex-end; flex-direction:row-reverse; }
.fila-msg .icono-lado{
  width:38px; height:38px; flex-shrink:0; border-radius:50%;
  display:grid; place-items:center;
  box-shadow:0 2px 5px rgba(0,0,0,.10), inset 0 1px 0 rgba(255,255,255,.85); }
/* Cliente: azul grisaceo suave */
.fila-msg .icono-lado.ico-user{
  background:linear-gradient(145deg,#f4f7fb 0%,#dfe7f1 100%);
  border:1px solid #cbd6e4; }
/* Bot: verde corporativo suave */
.fila-msg .icono-lado.ico-bot{
  background:linear-gradient(145deg,#f0fbf6 0%,#d3ece1 100%);
  border:1px solid #b6dccb; }
.fila-msg .burbuja{ max-width:100%; }

/* Botón de exportar a Excel en la lista de chats */
.btn-exportar{
  display:block; margin-top:10px; text-align:center;
  background:#0e7c66; color:#fff; padding:8px 12px; border-radius:8px;
  font-size:.82rem; font-weight:600; text-decoration:none;
}
.btn-exportar:hover{ background:#0b6353; }

/* ============================================================
   PANTALLA DE REPORTES (rediseñada)
   ============================================================ */
.rep-wrap{ max-width:1200px; margin:0 auto; }

.rep-encabezado{
  display:flex; justify-content:space-between; align-items:flex-start;
  gap:16px; margin-bottom:22px; flex-wrap:wrap;
}
.rep-encabezado h2{ margin:0 0 4px; font-size:1.5rem; color:var(--texto); }
.rep-encabezado p{ margin:0; color:var(--texto-suave); font-size:.92rem; }

.btn-exportar-rep{
  display:inline-flex; align-items:center; gap:8px;
  background:var(--verde); color:#fff; border:none;
  padding:11px 20px; border-radius:10px; font-weight:700; font-size:.92rem;
  cursor:pointer; font-family:inherit; box-shadow:0 4px 14px rgba(14,124,102,.28);
  transition:transform .12s, box-shadow .12s;
}
.btn-exportar-rep:hover{ transform:translateY(-1px); box-shadow:0 6px 20px rgba(14,124,102,.38); }

/* --- Tarjetas KPI --- */
.kpis{
  display:grid; grid-template-columns:repeat(auto-fit,minmax(150px,1fr));
  gap:14px; margin-bottom:22px;
}
.kpi{
  background:var(--tarjeta); border:1px solid var(--borde); border-radius:16px;
  padding:18px 20px; position:relative; overflow:hidden;
  border-left:5px solid #cfd8d4;
}
.kpi-num{ font-size:2.1rem; font-weight:800; line-height:1; color:var(--texto); }
.kpi-lbl{ font-size:.82rem; color:var(--texto-suave); margin-top:6px; font-weight:600; }
.kpi.verde{ border-left-color:#0e7c66; }
.kpi.verde .kpi-num{ color:#0e7c66; }
.kpi.azul{ border-left-color:#185fa5; }
.kpi.azul .kpi-num{ color:#185fa5; }
.kpi.amarillo{ border-left-color:#c79100; }
.kpi.amarillo .kpi-num{ color:#a87b00; }
.kpi.gris{ border-left-color:#6b7a75; }

/* --- Barra de filtros --- */
.rep-filtros{
  display:grid; grid-template-columns:repeat(auto-fit,minmax(160px,1fr));
  gap:14px; background:var(--tarjeta); padding:20px;
  border:1px solid var(--borde); border-radius:16px; margin-bottom:22px;
  align-items:end;
}
.campo-f{ display:flex; flex-direction:column; gap:6px; }
.campo-f label{ font-size:.8rem; font-weight:700; color:var(--texto-suave); }
.campo-f input, .campo-f select{
  padding:10px 12px; border:1.5px solid var(--borde); border-radius:10px;
  font-family:inherit; font-size:.9rem; background:#fff; color:var(--texto);
  transition:border-color .15s, box-shadow .15s;
}
.campo-f input:focus, .campo-f select:focus{
  outline:none; border-color:var(--verde); box-shadow:0 0 0 3px rgba(14,124,102,.12);
}
.campo-f.acciones{ flex-direction:row; gap:10px; }
.btn-filtrar{
  flex:1; background:var(--verde); color:#fff; border:none; padding:10px 18px;
  border-radius:10px; font-weight:700; cursor:pointer; font-size:.9rem; font-family:inherit;
}
.btn-filtrar:hover{ background:var(--verde-osc); }
.btn-limpiar{
  background:#eef0ed; color:var(--texto); border:none; padding:10px 16px;
  border-radius:10px; font-weight:600; cursor:pointer; font-size:.9rem; font-family:inherit;
}
.btn-limpiar:hover{ background:#e2e5e0; }

/* --- Grilla de resultados (tarjetas) --- */
.rep-grid{
  display:grid; grid-template-columns:repeat(auto-fill,minmax(280px,1fr));
  gap:16px;
}
.rep-card{
  background:var(--tarjeta); border:1px solid var(--borde); border-radius:16px;
  padding:18px; transition:transform .12s, box-shadow .12s;
}
.rep-card:hover{ transform:translateY(-2px); box-shadow:0 8px 24px rgba(0,0,0,.08); }
.rc-top{ display:flex; align-items:center; gap:12px; margin-bottom:14px; }
.rc-avatar{
  width:44px; height:44px; border-radius:50%; background:var(--verde);
  color:#fff; display:grid; place-items:center; font-weight:700; flex-shrink:0;
}
.rc-id{ flex:1; min-width:0; }
.rc-nom{ font-weight:700; font-size:.98rem; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
.rc-tel{ font-size:.8rem; color:var(--texto-suave); }
.rc-badge{
  font-size:.68rem; font-weight:700; padding:4px 9px; border-radius:20px;
  white-space:nowrap; flex-shrink:0;
}
.rc-badge.verde{ background:#dff3ea; color:#0a5e4d; }
.rc-badge.azul{ background:#dfeaf6; color:#1b4f82; }
.rc-badge.amarillo{ background:#fff2cf; color:#8a6d00; }
.rc-badge.rojo{ background:#fde0dc; color:#b3261e; }
.rc-badge.gris{ background:#eceeec; color:#5f6f6a; }
.rc-badge.teal{ background:#d0f0f0; color:#0a6e6e; }

.rc-datos{ display:grid; grid-template-columns:1fr 1fr; gap:10px; }
.rc-datos > div{ display:flex; flex-direction:column; gap:2px; }
.rc-datos span{ font-size:.72rem; color:var(--texto-suave); }
.rc-datos strong{ font-size:.86rem; color:var(--texto); }

/* --- Placeholder y spinner --- */
.rep-placeholder{
  grid-column:1/-1; text-align:center; padding:50px 20px; color:var(--texto-suave);
  display:flex; flex-direction:column; align-items:center; gap:14px;
}
.ph-icono{ font-size:3rem; opacity:.5; }
.rep-placeholder .spinner{
  width:40px; height:40px; border-radius:50%;
  border:4px solid #d7e3de; border-top-color:#0e7c66;
  animation:girar .8s linear infinite;
}

/* --- Pestañas del reporte --- */
.rep-tabs{ display:flex; gap:8px; margin-bottom:20px; border-bottom:2px solid var(--borde); padding-bottom:0; }
.rep-tab{
  padding:10px 22px; border:none; background:none; cursor:pointer;
  font-family:inherit; font-size:.95rem; font-weight:600; color:var(--texto-suave);
  border-bottom:3px solid transparent; margin-bottom:-2px; border-radius:6px 6px 0 0;
  transition:color .15s, border-color .15s;
}
.rep-tab:hover{ color:var(--texto); background:#f0ede5; }
.rep-tab.activo{ color:var(--verde); border-bottom-color:var(--verde); background:#fff; }

/* --- Tabla de potenciales --- */
.rep-tabla-cont{ overflow-x:auto; background:var(--tarjeta); border:1px solid var(--borde); border-radius:var(--radio); }
.rep-tabla{ width:100%; border-collapse:collapse; font-size:.88rem; }
.rep-tabla th{ text-align:left; padding:11px 14px; background:#f6f5f0; border-bottom:2px solid var(--borde); font-weight:700; white-space:nowrap; }
.rep-tabla td{ padding:10px 14px; border-bottom:1px solid #f0eee7; vertical-align:middle; }
.rep-tabla tr:hover{ background:#faf9f5; }

/* Filas urgentes en tabla de potenciales */
.pot-tabla-cont{ background:var(--tarjeta); border:1px solid var(--borde); border-radius:var(--radio); overflow-x:auto; }
tr.row-urgente{ background:#f0faf6 !important; }
tr.row-urgente td:first-child{ border-left:4px solid var(--verde); }

/* ============================================================
   PANTALLA DE VISITAS — modal de edición
   ============================================================ */
.vis-wrap{ max-width:1300px; margin:0 auto; }

.btn-editar-vis{
  background:var(--verde); color:#fff; border:none; padding:6px 12px;
  border-radius:8px; font-size:.82rem; cursor:pointer; font-weight:600;
  font-family:inherit;
}
.btn-editar-vis:hover{ background:var(--verde-osc); }

/* Modal */
.vis-modal{
  position:fixed; inset:0; background:rgba(0,0,0,.5);
  display:flex; align-items:center; justify-content:center; z-index:200;
}
.vis-modal-box{
  background:#fff; border-radius:16px; width:100%; max-width:480px;
  box-shadow:0 20px 60px rgba(0,0,0,.25); margin:16px;
  overflow:hidden;
}
.vis-modal-header{
  display:flex; justify-content:space-between; align-items:center;
  padding:16px 20px; background:var(--verde); color:#fff;
}
.vis-modal-header strong{ font-size:1rem; }
.vis-modal-body{ padding:20px; }

/* ============================================================
   BUSCADOR DE CLIENTES (autocompletado en modales)
   ============================================================ */
.sugerencias{
  position:absolute; z-index:200; background:#fff; border:1.5px solid var(--verde);
  border-radius:0 0 10px 10px; width:100%; max-height:220px; overflow-y:auto;
  box-shadow:0 8px 24px rgba(0,0,0,.12);
}
.sug-item{
  padding:10px 14px; cursor:pointer; font-size:.88rem; border-bottom:1px solid #f0eee7;
  display:flex; flex-direction:column; gap:2px;
}
.sug-item:hover{ background:#f4f9f7; }
.campo-f{ position:relative; }

/* ============================================================
   KPI colores adicionales
   ============================================================ */
.kpi.rojo{ border-left-color:#c0392b; }
.kpi.rojo .kpi-num{ color:#c0392b; }

/* ============================================================
   NAVEGACIÓN — breadcrumb y enlaces de acción rápida
   ============================================================ */
.nav-acciones{
  display:flex; gap:10px; flex-wrap:wrap; margin-bottom:18px;
}
.nav-accion{
  display:inline-flex; align-items:center; gap:6px; padding:7px 14px;
  background:var(--tarjeta); border:1.5px solid var(--borde); border-radius:8px;
  font-size:.82rem; font-weight:600; color:var(--texto); text-decoration:none;
  transition:border-color .12s, color .12s;
}
.nav-accion:hover{ border-color:var(--verde); color:var(--verde); }
.nav-accion.activo{ background:var(--verde); color:#fff; border-color:var(--verde); }

/* ============================================================
   DASHBOARD CRM
   ============================================================ */
.tarjeta-panel{
  background:var(--tarjeta); border:1px solid var(--borde);
  border-radius:16px; padding:18px 20px;
}
.tp-titulo{
  font-weight:700; font-size:.95rem; color:var(--texto);
  margin-bottom:4px; border-bottom:1px solid var(--borde); padding-bottom:10px;
}

/* Accesos rápidos del dashboard */
.acceso-rapido{
  display:flex; flex-direction:column; align-items:center; justify-content:center;
  gap:6px; padding:16px 10px; background:#f4f9f7; border:1.5px solid var(--borde);
  border-radius:12px; text-decoration:none; color:var(--texto); font-size:.82rem;
  font-weight:600; transition:all .12s;
}
.acceso-rapido:hover{ background:var(--verde); color:#fff; border-color:var(--verde); }
.acceso-rapido span{ font-size:.8rem; }
.acceso-rapido{ font-size:1.5rem; }

/* Visitas — botón nueva visita desde panel */
.btn-nueva-vis{
  background:var(--verde); color:#fff; border:none; padding:9px 18px;
  border-radius:10px; font-weight:700; cursor:pointer; font-size:.9rem;
  font-family:inherit;
}

/* ============================================================
   EDICIÓN INLINE EN TABLAS
   ============================================================ */
.inline-inp{
  border:1px solid transparent; background:transparent; font-family:inherit;
  font-size:.88rem; padding:4px 6px; border-radius:6px; width:100%; transition:all .12s;
}
.inline-inp:hover{ border-color:var(--borde); background:#fafaf7; }
.inline-inp:focus{ border-color:var(--verde); background:#f4f9f7; outline:none; }

.inline-sel{
  border:1px solid var(--borde); background:#fff; font-family:inherit;
  font-size:.82rem; padding:5px 8px; border-radius:7px; cursor:pointer; max-width:100%;
  transition:border-color .12s;
}
.inline-sel:hover{ border-color:var(--verde); }
.inline-sel:focus{ border-color:var(--verde); outline:none; }

/* ============================================================
   ANÁLISIS HORARIO — Chart.js en el panel
   ============================================================ */
.chart-card{
  background:var(--tarjeta); border:1px solid var(--borde);
  border-radius:16px; padding:18px 20px; margin-bottom:18px;
}
.chart-titulo{
  font-weight:700; font-size:.95rem; color:var(--texto);
  margin-bottom:12px; border-bottom:1px solid var(--borde); padding-bottom:10px;
}
.chart-leyenda{
  display:flex; gap:14px; flex-wrap:wrap; margin-top:10px; font-size:.78rem;
  color:var(--texto-suave);
}
.chart-leyenda span{
  display:inline-flex; align-items:center; gap:5px;
}
.chart-leyenda i{
  width:12px; height:12px; border-radius:3px; flex-shrink:0;
}

/* Separadores de sección en el menú */
.nav-seccion {
  font-size: .67rem;
  font-weight: 700;
  color: rgba(255,255,255,0.35);
  text-transform: uppercase;
  letter-spacing: .08em;
  padding: 14px 16px 4px;
  margin-top: 4px;
}

/* Animación panel filtros chats */
@keyframes slideDown {
  from { opacity:0; transform:translateY(-6px); }
  to   { opacity:1; transform:translateY(0); }
}

/* ===== BARRA SUPERIOR PRINCIPAL ===== */
/* topbar-principal definido abajo */
.topbar-izq {
  display: flex;
  align-items: center;
  gap: 14px;
}
.topbar-logo {
  color: #fff;
  font-weight: 800;
  font-size: 1rem;
  letter-spacing: .5px;
}
.topbar-pagina {
  color: rgba(255,255,255,.6);
  font-size: .82rem;
  padding-left: 14px;
  border-left: 1px solid rgba(255,255,255,.2);
}
.topbar-der {
  display: flex;
  align-items: center;
  gap: 6px;
}
.topbar-usuario {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 12px 0 4px;
  border-right: 1px solid rgba(255,255,255,.2);
}
.topbar-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: rgba(255,255,255,.2);
  color: #fff;
  font-weight: 800;
  font-size: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.topbar-info {
  display: flex;
  flex-direction: column;
}
.topbar-nombre {
  color: #fff;
  font-size: .85rem;
  font-weight: 700;
  line-height: 1.2;
}
.topbar-rol {
  color: rgba(255,255,255,.6);
  font-size: .72rem;
  text-transform: capitalize;
}
.topbar-sep {
  width: 1px;
  height: 24px;
  background: rgba(255,255,255,.2);
  margin: 0 4px;
}
.topbar-btn {
  display: flex;
  align-items: center;
  gap: 5px;
  padding: 6px 12px;
  border-radius: 8px;
  color: rgba(255,255,255,.85);
  text-decoration: none;
  font-size: .82rem;
  font-weight: 600;
  transition: background .15s;
  white-space: nowrap;
}
.topbar-btn:hover {
  background: rgba(255,255,255,.15);
  color: #fff;
}
.topbar-salir:hover {
  background: rgba(192,57,43,.4);
}
.topbar-btn-label {
  display: inline;
}

/* Empujar el layout hacia abajo para dar espacio a la barra */
.layout {
  padding-top: 54px !important;
}
/* En móvil ocultar etiquetas de texto en botones */
@media (max-width: 600px) {
  .topbar-btn-label { display: none; }
  .topbar-pagina    { display: none; }
  .topbar-info      { display: none; }
  .topbar-principal { padding: 0 10px; }
}

/* ============================================================
   REDISEÑO PROFESIONAL — Topbar + Sidebar con íconos SVG
   ============================================================ */

/* -- Topbar principal -- */
.topbar-principal {
  position: fixed;
  top: 0; left: 0; right: 0;
  height: 56px;
  background: #0f2d24;
  border-bottom: 1px solid rgba(255,255,255,.08);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 20px 0 16px;
  z-index: 600;
  box-shadow: 0 2px 12px rgba(0,0,0,.2);
}
.topbar-izq {
  display: flex;
  align-items: center;
  gap: 14px;
}
.topbar-brand {
  display: flex;
  align-items: center;
  gap: 8px;
  color: #fff;
  font-weight: 800;
  font-size: .98rem;
  letter-spacing: .3px;
}
.topbar-brand svg { color: #4ade80; }
.topbar-divider {
  width: 1px;
  height: 22px;
  background: rgba(255,255,255,.15);
}
.topbar-pagina {
  font-size: .85rem;
  color: rgba(255,255,255,.55);
  font-weight: 500;
}
.topbar-der {
  display: flex;
  align-items: center;
  gap: 4px;
}
.topbar-user-block {
  display: flex;
  align-items: center;
  gap: 10px;
  padding-right: 12px;
}
.topbar-avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: linear-gradient(135deg, #0e7c66, #27ae60);
  color: #fff;
  font-weight: 800;
  font-size: .95rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.topbar-user-info { display: flex; flex-direction: column; }
.topbar-user-name { font-size: .85rem; font-weight: 700; color: #fff; line-height: 1.2; }
.topbar-user-role { font-size: .7rem; color: rgba(255,255,255,.5); text-transform: capitalize; }
.topbar-action {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 7px 12px;
  border-radius: 8px;
  color: rgba(255,255,255,.75);
  text-decoration: none;
  font-size: .82rem;
  font-weight: 500;
  transition: background .15s, color .15s;
  white-space: nowrap;
}
.topbar-action:hover, .topbar-action.active {
  background: rgba(255,255,255,.12);
  color: #fff;
}
.topbar-logout { color: rgba(255,255,255,.65); }
.topbar-logout:hover { background: rgba(220,38,38,.3); color: #fca5a5; }

/* -- Sidebar rediseñado -- */
.sidebar-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 20px 16px 16px;
  border-bottom: 1px solid rgba(255,255,255,.1);
  margin-bottom: 8px;
}
.sidebar-brand-icon {
  width: 38px;
  height: 38px;
  background: rgba(255,255,255,.15);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.sidebar-brand-icon svg { color: #fff; }
.sidebar-brand-name { color: #fff; font-weight: 800; font-size: .95rem; line-height: 1.2; }
.sidebar-brand-sub  { color: rgba(255,255,255,.5); font-size: .72rem; }

/* Ocultar la marca vieja si existe */
.sidebar .marca { display: none; }

/* Nav links con ícono SVG */
.nav-link {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 14px;
  border-radius: 8px;
  color: rgba(255,255,255,.75);
  text-decoration: none;
  font-size: .84rem;
  font-weight: 500;
  transition: background .15s, color .15s;
  margin: 1px 8px;
}
.nav-link:hover { background: rgba(255,255,255,.1); color: #fff; }
.nav-link.activo { background: rgba(255,255,255,.18); color: #fff; font-weight: 700; }
.nav-ico { display: flex; align-items: center; flex-shrink: 0; }
.nav-ico svg { width: 16px; height: 16px; }

.nav-group-label {
  font-size: .68rem;
  font-weight: 700;
  letter-spacing: .8px;
  text-transform: uppercase;
  color: rgba(255,255,255,.35);
  padding: 14px 22px 4px;
}

/* Pie del sidebar */
.sidebar-footer {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 16px;
  border-top: 1px solid rgba(255,255,255,.1);
  margin-top: auto;
}
.sidebar-footer-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: rgba(255,255,255,.2);
  color: #fff;
  font-weight: 700;
  font-size: .88rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.sidebar-footer-name { color: #fff; font-size: .82rem; font-weight: 600; line-height: 1.2; }
.sidebar-footer-role { color: rgba(255,255,255,.5); font-size: .7rem; text-transform: capitalize; }

/* Empujar contenido bajo la topbar */
.layout { padding-top: 56px !important; }

/* Ocultar la .pie vieja del sidebar */
.sidebar .pie { display: none; }

/* Nav antiguo: ocultar estilos redundantes si quedan */
.sidebar .nav a:not(.nav-link) { display: none; }
.nav-seccion { display: none; }

/* Responsive */
@media (max-width: 700px) {
  .topbar-action span { display: none; }
  .topbar-user-info   { display: none; }
  .topbar-pagina      { display: none; }
  .topbar-brand span  { display: none; }
  .topbar-principal   { padding: 0 10px; }
  .topbar-divider     { display: none; }
}

/* ===== RESPONSIVE MÓVIL GLOBAL ===== */
@media (max-width: 640px) {
  /* Sidebar oculto por defecto en móvil — se maneja con menu-abierto */
  .contenido { padding: 12px !important; }

  /* Chats: panel de lista ocupa todo el ancho */
  .chat-lista  { width: 100% !important; border-right: none !important; }
  .chat-panel  { display: none !important; }
  .chat-panel.visible { display: flex !important; position: fixed; inset: 56px 0 0 0; z-index: 400; }

  /* Ocultar sidebar de chats cuando se abre un chat */
  body.chat-abierto .chat-lista { display: none !important; }
  body.chat-abierto .chat-panel { display: flex !important; }

  /* Topbar responsive */
  .topbar-user-info, .topbar-pagina, .topbar-brand span { display: none; }
  .topbar-action span { display: none; }
  .topbar-divider { display: none; }
  .topbar-principal { padding: 0 10px; gap: 6px; }

  /* Rep-encabezado en móvil */
  .rep-encabezado { flex-direction: column; align-items: flex-start !important; gap: 8px; }
}

/* ===== HAMBURGUESA EN TOPBAR PRINCIPAL ===== */
.topbar-hamburger {
  display: none; /* oculto en desktop */
  background: none;
  border: none;
  color: #fff;
  cursor: pointer;
  padding: 4px;
  border-radius: 6px;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background .15s;
}
.topbar-hamburger:hover { background: rgba(255,255,255,.15); }

@media (max-width: 900px) {
  /* Mostrar hamburguesa */
  .topbar-hamburger { display: flex; }

  /* Ocultar topbar-movil viejo (ya no lo necesitamos) */
  .topbar-movil { display: none !important; }

  /* Sidebar: posición fija debajo de la topbar */
  .sidebar {
    position: fixed;
    top: 56px !important; /* altura de la topbar-principal */
    left: 0;
    height: calc(100% - 56px) !important;
    width: 260px;
    transform: translateX(-100%);
    transition: transform .25s ease;
    z-index: 550;
    box-shadow: 4px 0 20px rgba(0,0,0,.3);
    overflow-y: auto;
  }
  body.menu-abierto .sidebar { transform: translateX(0); }

  /* Overlay oscuro al abrir menú */
  .menu-overlay {
    display: none;
    position: fixed;
    inset: 56px 0 0 0;
    background: rgba(0,0,0,.5);
    z-index: 540;
  }
  body.menu-abierto .menu-overlay { display: block; }

  /* Layout en columna */
  .layout { display: block !important; }

  /* Contenido ocupa todo el ancho */
  .contenido { padding: 12px !important; }
}

/* ===== BOTÓN HAMBURGUESA EN TOPBAR ===== */
.topbar-hamburger {
  display: none; /* oculto en escritorio */
  background: none;
  border: none;
  cursor: pointer;
  padding: 6px;
  border-radius: 8px;
  color: rgba(255,255,255,.85);
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background .15s;
}
.topbar-hamburger:hover { background: rgba(255,255,255,.15); }

/* Ocultar el topbar-movil viejo si existe */
.topbar-movil { display: none !important; }

@media (max-width: 900px) {
  .topbar-hamburger { display: flex; }
}

/* ===== SELECTOR DE ESTADO EN POTENCIALES ===== */
.estado-select {
  padding: 5px 10px;
  border-radius: 20px;
  border: 1px solid transparent;
  font-size: .78rem;
  font-weight: 600;
  cursor: pointer;
  appearance: none;
  -webkit-appearance: none;
  background-image: url("data:image/svg+xml;charset=US-ASCII,%3Csvg%20width%3D%2210%22%20height%3D%226%22%20viewBox%3D%220%200%2010%206%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Cpath%20d%3D%22M1%201l4%204%204-4%22%20stroke%3D%22%23666%22%20stroke-width%3D%221.5%22%20fill%3D%22none%22%20stroke-linecap%3D%22round%22%2F%3E%3C%2Fsvg%3E");
  background-repeat: no-repeat;
  background-position: right 8px center;
  padding-right: 26px;
  transition: all .15s;
}
.estado-select:hover { border-color: rgba(0,0,0,.15); }
.estado-select:focus { outline: none; box-shadow: 0 0 0 2px rgba(14,124,102,.2); }

.est-nuevo        { background-color:#eceeec; color:#5f6f6a; }
.est-conversacion { background-color:#dfeaf6; color:#1b4f82; }
.est-agendada     { background-color:#dff3ea; color:#0a5e4d; }
.est-seguimiento  { background-color:#fff2cf; color:#8a6d00; }
.est-descartado   { background-color:#fde0dc; color:#b3261e; }
.est-cliente      { background-color:#e6dff6; color:#4a2b82; }
.est-trabajo      { background-color:#d4f0e0; color:#0a6e3d; }

/* Estado Seg. WhatsApp — verde azulado (teal) */
.est-seg-wa { background-color:#d0f0f0; color:#0a6e6e; }


/* Estado Distribuidor */
.badge.distribuidor{ background:#f3ebff; color:#5b21b6; border:1px solid #c4b5fd; }
.est-distribuidor{ background:#f3ebff; color:#5b21b6; }
.morado{ background:#f3ebff; color:#5b21b6; }
